I think we're done here.
I liked the salon when I first started going there a year ago. Caitlin was young, but she could cut some hair. And after going without cut & color for 4 months, I was ready to try almost anything. She revived my lifeless locks & painted them with care. She was consistent from visit to visit. We had a good thing going.
And then she moved.
And you took over her chair. The first time I went to you, I had a slight feeling of dread, but tried to stifle it. You didn't help when we started talking & you responded in your flat, slow, slightly nasal way. You sound like a cross between Jeff Spicoli and Butt-head. Every question I asked or suggestion I made was greeted with a moment of silence, and then a brief answer, as if I was an idiot for asking.
But I persevered. We had our appointment & I was happy with my hair.
So what happened this time? It was only our 2nd appointment, but I didn't think I was asking for too much. I wanted to go darker, and I got darker ....which then washed out to dark-reddish with highlights. You seemed put out that you had to cut my hair (I booked a cut & color, no surprise intended). I asked for a trim & you chopped extra layers which make my wavy hair poof like an electrified poodle. You rushed through the blowout, burning me TWICE. And the final tab was 50% higher than any previous visit.
The receptionist raised an eyebrow when I only tipped 10%? YOU'RE LUCKY I TIPPED AT ALL.
No, I didn't complain. No, I didn't call the owner & tell her I'm dissatisfied. I would never dream of asking for another stylist at the same salon - talk about awkward!
I will just do as I always do - put it in a ponytail & find a new salon. It's a good thing Fall is coming. Maybe I can hide under hats for a while.
Ladies, why is it so hard to find a good stylist????